OLD FLORIDA RECYCLING, LLC
CUSTOMER SERVICE AGREEMENT
Effective as of the date and time of Customer’s electronic acceptance of this Agreement.
This Customer Service Agreement ("Agreement") is entered into between Old Florida Recycling, LLC, a Florida limited liability company ("Company," "we," "us," or "our"), and the individual enrolling in services ("Customer," "you," or "your").
By enrolling in services through our website and checking the acceptance box, you agree to be legally bound by this Agreement and consent to electronic contracting and recordkeeping.
1. DEFINITIONS
"Service Zone": Geographic pickup grouping assigned by Company.
"Scheduled Pickup Day": Assigned service day for a Service Zone.
"Bin": Recycling container provided by Company.
"Premium Service": Non-curbside pickup requiring property access.
"Contamination": Presence of prohibited materials.
"Prohibited Materials": Includes but not limited to trash, bagged garbage, food waste, yard waste, construction debris, chemicals, batteries, propane tanks, medical waste, liquids, sharp objects, and electronic waste.
2. COMPANY
Old Florida Recycling, LLC is operated by:
Elan Camaret, Managing Member
Tanner Bates, Managing Member
3. SERVICE AREA
Service is limited to South Walton County, Florida (south of the Choctawhatchee Bay).
Company may modify routes or zones with notice.
4. SERVICES & PRICING
Accepted materials: paper, cardboard, plastics, glass, aluminum.
Plans:
Bi-Weekly: $35/month
Weekly: $45/month
Premium Weekly: $55/month
Service automatically renews monthly until canceled.
5. BILLING & SERVICE START
A $25 setup fee (non-refundable) is charged at signup.
Billing begins at signup.
Subscription renews monthly automatically.
Charges continue until canceled.
6. BIN DELIVERY & OWNERSHIP
Bin delivered on next Scheduled Pickup Day.
Delivery occurs during normal service hours; no specific time guaranteed.
Bin remains Company property.
Upon cancellation, Customer must make Bin available for pickup.
Company may retrieve Bin with reasonable notice.
Replacement fee: $10.
7. PICKUP RULES
Bins must be curbside by 6:00 AM.
No guaranteed arrival time.
Missed pickups must be reported within 48 hours.
8. PAYMENT TERMS
Automatic monthly billing.
Failed payments suspend service.
$5 late fee may apply.
Chargebacks do not cancel obligations and may result in service termination.
Customer authorizes Company to charge the payment method on file for all recurring charges.
9. CANCELLATION
Month-to-month service.
Cancel at least 3 business days before next pickup.
Cancellation must be accessible via website.
10. CONTAMINATION
Contaminated bins will not be collected.
Customer remains responsible for payment.
Repeated or severe violations may result in immediate suspension or termination at Company’s discretion.
11. PREMIUM ACCESS
Customer grants Company a limited, revocable license to enter designated areas solely for collection.
Customer must ensure safe access conditions.
Company is not liable for normal wear, pre-existing damage, or concealed hazards.
12. SUSPENSION & TERMINATION
Company may, in its sole discretion, suspend or terminate service for:
Nonpayment
Unsafe conditions
Repeated contamination
Inaccessible bins
Misuse of service
No refunds for Customer-caused service failures.
13. LIMITATION OF LIABILITY
Company liability is limited to amounts paid in the previous 3 months.
Company is not liable for indirect, incidental, or consequential damages and is only liable for gross negligence.
14. FORCE MAJEURE
No liability for events beyond control including weather, disasters, or government action.
15. INDEMNIFICATION
Customer agrees to indemnify Company for claims arising from misuse, unsafe conditions, or prohibited materials.
16. RATE CHANGES
30 days notice required. Continued service equals acceptance.
17. NOTICES
Notices sent via email and deemed received when sent.
Customer must keep contact info current.
18. ELECTRONIC CONSENT
Customer agrees to electronic agreements, records, and signatures.
19. DISPUTE RESOLUTION
Governing law: Florida. Venue: Walton County.
Small Claims
Permitted where applicable.
Arbitration
All other disputes resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration will take place in Walton County, Florida, or remotely at Company’s discretion.
Claims must be brought individually (no class actions).
Each party bears its own attorney’s fees unless required otherwise by law.
Company will cover arbitration filing fees exceeding typical small-claims court costs.
Arbitration provisions survive termination of this Agreement.
Waivers
No class actions
No jury trial
20. MODIFICATIONS
Changes apply prospectively after notice.
21. SEVERABILITY
If any provision is invalid, the remainder remains enforceable.
22. NO WAIVER
Failure to enforce any provision does not waive future enforcement.
23. ASSIGNMENT
Customer may not transfer service without Company consent.
24. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement.
ACCEPTANCE
By checking the acceptance box during signup and completing enrollment, Customer:
Confirms they have read and understood this Agreement
Agrees to be legally bound by its terms
Consents to conduct business electronically
Acknowledges that their electronic acceptance constitutes a legally binding signature
Agrees that electronic records, including timestamps, IP addresses, and account data, may be used to demonstrate acceptance of this Agreement.
The Company’s electronic records of acceptance shall be deemed conclusive evidence of Customer’s agreement to these terms.